Ok, so. I upgraded my new Cosmos Touch phone. It thought it was time I got a QWERTY full keyboard for texting. When the box arrives a few days after Christmas, I’m already getting sweaty palms, thinking, oh boy, maybe this wasn’t such a great idea. My vision has gotten so blurry, and it’s hard to see the buttons. Heck, it’s hard to even press them, what do the kids do, sharpen their nails to a nib? There are things you do on here that don’t even use buttons. Well, when I fire it up to activate it, I’m already flustered at the fact I have this new phone and I’m thinking “I’m probably going to hate it”. (In case you haven’t figured it out yet, I’m over 40).
So, I manage to transfer all my old contacts to the new phone via “Backup Assistant’ in Verizon. So far, so good! But then I made the grave mistake of trying to set my ICE numbers. I haven’t quite gotten the hang of “scrolling” on a touch screen. I get stuck on the Animal Control number, which where I live is also the police non-emergency number. I somehow inexplicably manage to lock it in as one of my ICE numbers. I am desperately trying to get it to go away when I hear….”City Police, what is your emergency?”
Oh. MY. GOSH!!!! So I tell the dispatcher, “I’m so sorry, I have a new phone and I’m trying to learn how to work it and somehow I got your guys in my ICE numbers and I can’t get it off.
The dispatcher laughed, good-naturedly, and said it was okay, no problem. The “contact” was still on my screen as she (apparently) disconnected the call on her end at the same time I am fumbling to press the “end call” button, or what I thought was the end call button, which looks deceptively similar to the “send call” button. You guessed it, the phone is ringing again immediately and I’m yelling into my phone “NOOOOOOOOOOOO stop, PLEASE!!!
I told the dispatcher the third time around, “look, I am just an old lady trying to figure out her new phone”. But on the fourth time, I just hung up. I was terrified to even try any more to delete the number from the ICE list for fear that a SWAT team would show up at my door and arrest me for making crank calls to the PoPo.
I even went online through the Backup Assistant and changed it there and did a sync to sync the change to my phone by that route. I cautiously make my way back to the dreaded phone, as if I can sneak up on it, and ever so cautiously scroll to the contact list……..AND THE NUMBER IS STILL THERE LIKE SOME SCARY CLOWN IN A HORROR MOVIE!!! (And now what’s online doesn’t even match what is in my phone. How does that even happen?
My 16-year-old son was ever-so-helpfully sitting beside me simultaneously turning red with embarrassment, and wiping tears of mirth from his eyes. (I ask you: What good is a teenager if they can’t help you with your technology at a time like that anyway?)
Then he had the audacity to just laugh when I said “let me put an ICE number in YOUR phone and YOU figure out how to get it out. He put the phone behind his back like a second-grader.
You will probably hear my frantic “non-emergency” call to the police on some $5.00 comedy CD from a truck stop somewhere one of these days.
P.S. To remove an unwanted ICE number from your ICE list, you must delete the contact altogether. When I did it, it felt like one of those tension-filled scenes in a movie where they are defusing a bomb.